Fall / Winter 2011
Teaching & Learning
By Chantill Lopez
Chantill addresses the four crucial impression stages of your relationship with your client – the initial contact, the first session, the end of the package and the rest.
“They say you don’t get a second chance to make a first impression. But I’m not 100 percent sure that’s true. In building relationships, especially in the studio, you have an opportunity to make an evolved impression—one that builds a foundation for long-lasting and loyal relationships.”
…… “By the end of the night we had a striking new awareness of how impressions can evolve so much in a very short period of time. As teachers we come face to face with this every day, but rarely look into how or what we are doing to cultivate these impressions. We can, however, make a huge impact on our relationships, reputation and client retention with simple awareness.”